Customer Care Executive

0 - 1 Years

Navi Mumbai


Job Description

Candidate will have to answer inbound calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Generate sales leads
Meet personal/customer service team sales targets and call handling quotas
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Take the extra mile to engage customers

Salary 1 Lac 50 Thousand To 2 Lac 25 Thousand P.A.
Industry Front Office / Executive Assistant / Data Entry
Work Experience 0 - 1 Years
Qualification Higher Secondary

Key Skills

Customer Care customer service

Company Profile